Terms of service

OVERVIEW

Welcome to House Of Gota! The terms "we", "us" and "our" refer to House Of Gota. House Of Gota operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). House Of Gota is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, colors, textures, patterns, and product appearance may differ slightly from how they appear on your screen due to the type of device you use and your device settings and configuration.

We aim to provide accurate product descriptions, images, measurements and other product information. However, minor variations may occur due to manufacturing processes, fabric characteristics, lighting, photography, and screen settings.

Product descriptions, pricing, availability and other product information may be changed or updated from time to time without notice.

We reserve the right to discontinue any product at any time and may limit the quantities of products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order through our store, you are making an offer to purchase the selected products. House Of Gota reserves the right to accept or decline an order for reasons including, but not limited to, product availability, pricing errors, suspected fraudulent activity, incorrect information, or other circumstances affecting the order.

Your order is considered accepted once House Of Gota confirms the order and payment has been successfully received or authorized.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation requests after an order has been accepted or processed.

If we are unable to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the contact information provided at the time of purchase.

Your purchases are subject to our Return & Exchange Policy, which forms part of these Terms of Service.

We reserve the right to refuse or cancel orders where we reasonably believe that the products are being purchased for unauthorized commercial resale, fraudulent purposes, or in violation of these Terms.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice.

The price charged for a product will be the price displayed at the time the order is placed, as reflected in your order confirmation.

Applicable taxes, including Goods and Services Tax (GST), and shipping charges will be displayed or applied during the checkout process, where applicable.

Shipping charges, if applicable, will be communicated during checkout before the order is completed.

We may offer promotions from time to time that may be subject to additional terms and conditions. If there is a conflict between the terms of a specific promotion and these Terms of Service, the promotion-specific terms will apply to that promotion.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.

You agree to promptly update your information, including your email address, billing information and other relevant details, so that we can complete your transactions and contact you when necessary.

You represent that you are authorized to use the payment method provided for your purchase.

SECTION 5 - SHIPPING AND DELIVERY

Orders will be shipped to the delivery address provided by the customer during checkout.

Shipping timelines displayed on our website or provided during checkout are estimates and may vary depending on the destination, courier service, weather conditions, public holidays, operational issues, or circumstances beyond our reasonable control.

We will make reasonable efforts to dispatch orders within the stated processing time.

House Of Gota is not responsible for delays caused by shipping carriers, incorrect or incomplete delivery information provided by the customer, natural events, public holidays, strikes, regulatory restrictions, or other circumstances beyond our reasonable control.

If an order is returned to us because an incorrect address was provided, the recipient was unavailable, or delivery could not be completed for reasons attributable to the customer, additional shipping charges may apply for re-delivery, where applicable.

Risk relating to the products will be handled in accordance with applicable law and the terms of the applicable delivery arrangement.

For further information regarding shipping, please refer to our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to our trademarks, brand name, logo, text, images, graphics, product photographs, videos, designs, product descriptions, website content, and the design, selection and arrangement thereof, are owned by House Of Gota, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent, except where permitted by applicable law.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property of House Of Gota, Shopify or any third party.

House Of Gota's name, logo, product names, designs and slogans are trademarks or other intellectual property of House Of Gota or their respective owners. You must not use such intellectual property without prior written permission.

Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify.

All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to third-party tools or services as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools, to the extent permitted by applicable law.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms on which such tools are provided by the relevant third-party provider.

We may introduce new features, tools and resources through the Services from time to time. Any such new features shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites or services provided or operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, security, availability or practices of third-party websites or services.

If you decide to access third-party websites or services through links provided on our store, you do so at your own risk.

We are not responsible for any loss or damage arising from your access to or use of third-party websites, products, services, resources or content, except where liability cannot be excluded under applicable law.

Complaints, claims, concerns or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

House Of Gota is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our store are made directly with House Of Gota.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and House Of Gota, including any injury, damage, loss, claim or dispute arising from purchased products or services, to the extent permitted by applicable law.

You acknowledge that Shopify and its affiliates provide the technology and hosting infrastructure used to operate our online store.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process certain personal information about your access to and use of the Services in order to provide and improve its services.

Information submitted through our Services may be transmitted to and processed by Shopify and third-party service providers, including providers located outside India, where necessary to provide services to us and process your transactions.

Please review our Privacy Policy for more information about how House Of Gota, Shopify and relevant service providers handle personal information.

SECTION 11 - FEEDBACK AND REVIEWS

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, photographs, proposals, plans or other content ("Feedback"), you grant House Of Gota a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback for purposes related to operating, improving and promoting our Services, subject to applicable law.

You represent and warrant that:

1. You own or have the necessary rights to provide the Feedback;
2. Your Feedback does not infringe the rights of any third party;
3. Your Feedback complies with applicable law; and
4. Your Feedback is not fraudulent, misleading, abusive, defamatory, obscene or otherwise unlawful.

We may, but are not obligated to, monitor, edit or remove Feedback that we reasonably determine violates these Terms or applicable law.

We are not obligated to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information at any time.

Where an error affects an order that you have already placed, we may contact you and provide an opportunity to confirm the order at the corrected price or cancel the order, subject to applicable law.

If an order is cancelled because of an error, any payment already made for that cancelled order will be refunded through the applicable payment method.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services:

(a) for any unlawful or malicious purpose;

(b) to violate any applicable law, regulation or rule;

(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, intimidate or threaten any person;

(e) to transmit false or misleading information;

(f) to upload or transmit malicious code, viruses or other harmful material;

(g) to impersonate another person or entity;

(h) to interfere with or disrupt the operation or security of the Services;

(i) to collect or track personal information belonging to others without authorization;

(j) to send spam, phishing messages or other unauthorized communications;

(k) to use automated systems, bots, scraping tools or other methods to access or extract information from the Services without our prior written permission; or

(l) to circumvent or interfere with security or authorization features of the Services.

We reserve the right to suspend or terminate access to the Services where we reasonably believe that a user has violated these Terms or applicable law.

SECTION 14 - AGENTS

This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services.

"Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person's device without direct supervision.

No Agent may access, use or interact with the Services if we have requested that the Agent refrain from accessing or interacting with the Services.

We may limit, including through technical measures, whether and how an Agent accesses, uses or interacts with the Services.

Agents must identify themselves appropriately, must not conceal that their interactions are automated, and must not circumvent CAPTCHAs, security measures, access controls or other measures intended to control automated access.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services where permitted by applicable law if we reasonably believe that you have violated these Terms, applicable law, or otherwise misused the Services.

You will remain responsible for any amounts due up to and including the date of termination.

The following sections will continue to apply following termination where applicable: Intellectual Property, Feedback, Privacy Policy, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented through the Services is made available for general information purposes.

We make reasonable efforts to ensure that information on our store is accurate and up to date. However, we do not warrant that all information will always be complete, accurate, current or error-free.

Except where expressly stated otherwise or required by applicable law, the Services are provided on an "as is" and "as available" basis.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure or error-free.

Nothing in these Terms is intended to exclude or limit any rights, warranties or protections that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, House Of Gota, its partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, savings, data or business opportunities arising from your use of the Services or products purchased through the Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Our liability, where legally permitted to be limited, shall be limited to the amount paid by you for the relevant product or service giving rise to the claim.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless House Of Gota, its affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from claims, losses, damages and reasonable expenses arising from:

1. Your breach of these Terms;
2. Your violation of applicable law or the rights of a third party; or
3. Your misuse of the Services.

This section will apply only to the extent permitted under applicable law.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

Such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of House Of Gota to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service, together with our Privacy Policy, Return & Exchange Policy, Shipping Policy and any other policies or rules posted on our website, constitute the entire agreement between you and House Of Gota regarding your use of the Services, except where otherwise required by applicable law.

These Terms supersede prior versions of the Terms of Service relating to your use of the Services.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign these Terms or any of your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

House Of Gota may transfer, assign or delegate these Terms and its rights and obligations where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the Services or purchases made through our store shall be subject to the jurisdiction of the courts having jurisdiction over House Of Gota's principal place of business, subject to applicable law.

Nothing in this section limits any consumer rights or remedies available to you under applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and shall not limit or otherwise affect the meaning or interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Where required by applicable law, we will provide notice of material changes.

Your continued use of or access to the Services following the posting of changes to these Terms constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

House Of Gota
Email: admin@houseofgota.com
Business Address: B21, 2nd Floor, Sector 19, Udyog Vihar Phase5, Gurgaon, Haryana, 122016
Phone: +91-9289850656
GSTIN: 06KOTPS3522C1ZM